loyalty program development

We design and build loyalty programs, from strategy to digital tools — apps, websites, and QR scanning systems — to help you boost retention and customer engagement.  

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Loyalty Program Strategy & Design

An effective loyalty program starts with clear rules and user journeys. We help define goals, user segments, and reward structures that drive repeat purchases and differentiate our clients in competitive markets. 


From how points are earned to the perks that motivate customers to buy from you again, we craft a branded experience that users instantly recognize and want to join. Help us help you reach ultimate user satisfaction.

Custom Digital Solutions for Loyalty Schemes

Loyalty programs run on innovative, scalable technology: web platforms, apps, e-commerce integrations, and QR systems that make earning and redeeming points simple.  

We deliver for you:  

/ Web platforms where users register, track points, and claim rewards  
/ E-commerce integrations for Umbraco and various other CMSs and DXPs
/ Web apps/PWAs with scanning, balance tracking, and notifications  
/ QR systems that let customers scan in-store with their phones
/ Dashboards for managing users, rewards, and campaign performance  

Each solution is responsive, integrates with your systems, and is built to grow. With real-time analytics and user data, you can personalize offers and improve results.  


System Integrations & Support

A loyalty program works best when it fits into your broader ecosystem.  

So, we handle all key integrations, including:  

/ Payment and POS systems to assign points at checkout
/ Login and social sign-ins via Google, Facebook or Apple  
/ Marketing tools for sending targeted email or SMS offers  
/ Analytics platforms like Firebase or AppsFlyer for tracking
/ Third-party APIs such as ERPs, CRMs, or shipping providers  

These integrations make your program reliable and scalable. Our developers plan with you from the start and handle ongoing testing, maintenance, and support, ensuring your team and customers always have expert assistance.

Boost Customer Retention with a Loyalty Program That Drives Results

A well-designed digital loyalty program increases repeat sales, boosts customer lifetime value, and lowers acquisition costs. It also provides you with rich behavioral data to segment audiences, fine-tune campaigns, and grow revenue more efficiently.  

Benefits:  

/ Stronger retention and advocacy – keep customers engaged and turn loyal users into brand ambassadors
/ Increased brand visibility – frequent rewards and reminders keep your business top of mind
/ Competitive edge – offer unique, personalized incentives that go beyond basic points  
/ Omnichannel engagement – connect online and offline experiences for seamless participation

Turn occasional buyers into loyal customers and make every interaction count. Let’s build a loyalty platform that works for your business and your users.  


Pharma Loyalty App: A Smarter Way to Reward Customers

Adhdev loyalty experts developed and supported a loyalty app for a global pharmaceutical brand for over five years. Customers earned points for purchasing contact lenses, redeemable for rewards. The products were sold in independent pharmacies without standard scanners. We solved this by assigning each store a unique QR code and converting the app into a scanner, enabling users to earn points instantly after making a purchase.

The app reached 250,000 downloads and 150,000 active users, running dozens of successful promotions. It’s proof that even in complex retail settings, smart loyalty solutions can enhance retention and increase customer value.

Let's get in touch

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